Frequently Asked Questions

General Data Protection Regulation (GDPR)

General Data Protection Regulation (GDPR)

The GDPR came into effect on May 25th, 2018 and replaced the Data Protection Laws in the European Union. 

The reason for this change was to give people more control over how their personal data was being used. 

At Liberty Insurance, we take Data Protection very seriously and recognise that as a prospective or existing customer, you may have some queries on what the GDPR is and how it impacts your relationship with us. 

We are committed to ensuring you have all the information you need to further understand how and why we process and store your personal data. 

Please read our General Data Protection Notice and frequently asked questions below. 

Liberty Insurance has a Data Protection Officer available to answer any data queries or concerns. You can contact our Data Protection Officer by email at or by post at Data Protection Officer, Liberty Insurance, Dublin Road, Co. Cavan.

GDPR Frequently Asked Questions

There are a number of reasons why Liberty collects and uses personal information, including:

  • To process your applications.
  • To help administer your products and services.
  • To ensure we provide you with the best service possible.
  • To prevent unauthorised access to your accounts.
  • To meet our legal and regulatory obligations.

You can find out more about how Liberty uses your personal data in Section 3, 4 and 5 of the Data Protection Notice.

The GDPR gives individuals greater control over their data by setting out additional and more clearly defined rights for individuals whose personal data is collected and processed by Liberty.

There are eight fundamental rights of individuals under GDPR. These are:

  1. The right to be informed: Liberty must be completely transparent in how they are using personal data.
  2. The right of access: Individuals will have the right to know exactly what information is held about them and how it is processed.
  3. The right of rectification: Individuals will be entitled to have personal data rectified if it is inaccurate or incomplete.
  4. The right to erasure: Also known as 'the right to be forgotten', this refers to an individual's right to having their personal data deleted or removed without the need for a specific reason as to why they wish to discontinue.
  5. The right to restrict processing: Refers to an individual's right to block or suppress processing of their personal data.
  6. The right to data portability: This allows individuals to retain and reuse their personal data for their own purpose.
  7. The right to object: In certain circumstances, individuals are entitled to object to their personal data being used. This includes if a company uses personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.
  8. Rights of automated decision making and profiling: The GDPR has put in place safeguards to protect individuals against the risk that a potentially damaging decision is made without human intervention. For example, individuals can choose not to be the subject of a decision where the consequence has a legal bearing on them, or is based on automated processing.

You can find out more about your privacy rights please see Section 9 of the Data Protection Notice.

At times, we need to share your personal data with trusted third parties who perform important functions for us. For example, we use third parties to help us address fraud and security issues. We also are required to cooperate with Irish, EU regulatory and enforcement bodies.

You can find out more about why we share personal data in Section 5 of the Data Protection Notice.

The protection and security of your personal data is of the highest importance to us. We use a variety of technologies and procedures to help secure your personal data from unauthorised access, use or disclosure. Our Data Protection Notice outlines how we do this in more detail.

You can download our Data Protection Notice or request a copy by emailing or calling 1800 89 1890. A Data Protection Notice is a document that every company who processes personal data must produce and make available and explains how we manage your personal data.

We have appointed a Data Protection Officer ('DPO') who can answer any of your data queries or concerns. You can contact our DPO by post: Data Protection Officer, Liberty Insurance, Dublin Road, Cavan, Co. Cavan, by telephone: 01 553 4229 or by email

If you would like to learn more about GDPR, please visit